Our Focus

At Capitec Bank, everything we do is underpinned by a manifesto developed around the 4 pillars most important to you:

Simplicity

We strive to simplify banking for you and have developed an all-inclusive banking solution in the form of the Global One. This single solution to money management enables you to transact, save and access credit in realtime.

We use innovative technology such as fingerprint biometrics and photo identification to streamline our paperless branch processes and make branch transacting easier. All a client needs when visiting a branch is their Global One card and PIN. If you'd like to open an account, we'll need your signature and the legally required documentation.

Affordability

Thanks to an innovative banking platform, we've eliminated the need for back offices in our branches. No unnecessary paperwork or admin fees allow us to pass the cost-savings on to you. At Capitec Bank, we offer the most transparent, and affordable banking available in South Africa. It's the banking solution that makes sense.

Accessibility

We ensure that we do whatever we can to make banking accessible to everyone. Our more than 500 branches are conveniently located across SA and stay open for longer than any other bank. You can also access money at ATMs throughout the country and our partnership with MasterCard allows you to use your card anywhere the Maestro sign is displayed! With Global One, there are zero debit card fees and you can even draw cash from a range of stores across SA while our Internet Banking and Mobile Banking allow you to bank on the run. Learn more about where and when you can bank.

Personal Service

We know that each client is unique in terms of needs and goals when it comes to banking. We aim to build personal relationships so we understand these needs and help you achieve your goals. Our immediate focus is to empower you to manage your money in the best way possible. The services we provide are secondary to this. We know that you're pressed for time which is why we rely on technology to assist you in realtime.

Visiting our branches is a unique experience where the focus is on quick, easy solutions to money management, delivered in a supportive environment. If you don't have time to pop into a branch you could always call the Client Care Centre on 0860 10 20 43 or complete this online form and we'll get back to you.