Our Focus

At Capitec Bank, everything we do is underpinned by a manifesto developed around the 4 pillars most important to you:

Simplicity

We strive to simplify banking for you and have developed an all-inclusive banking solution in the form of the Global One. This single solution to money management enables you to transact, save and access credit in realtime.

We use innovative technology such as fingerprint biometrics and photo identification to streamline our paperless branch processes and make branch transacting easier. All a client needs when visiting a branch is their Global One card and PIN. If you'd like to open an account, we'll need your signature and the legally required documentation.

Affordability

Thanks to an innovative banking platform, we've eliminated the need for back offices in our branches. No unnecessary paperwork or admin fees allow us to pass the cost-savings on to you. At Capitec Bank, we offer the most transparent, and affordable banking available in South Africa. It's the banking solution that makes sense.

Accessibility

You can access your accounts and money when it suits you using your Global One card, Mobile Banking or Internet Banking, and our partnership with MasterCard® means you can use your Global One card in different ways.

Use your Global One card at our more than 520 conveniently located branches and any bank’s ATMs or card machines wherever you see the MasterCard logo! You can also use your card to pay for online shopping and mail or telephone orders. Remember that you pay zero fees for card purchases. Learn more about where and when you can bank.

Personal Service

We know that each client is unique in terms of needs and goals when it comes to banking. We aim to build personal relationships so we understand these needs and help you achieve your goals. Our immediate focus is to empower you to manage your money in the best way possible. The services we provide are secondary to this. We know that you're pressed for time which is why we rely on technology to assist you in realtime.

Visiting our branches is a unique experience where the focus is on quick, easy solutions to money management, delivered in a supportive environment. If you don't have time to pop into a branch you could always call the Client Care Centre on 0860 10 20 43 or complete this online form and we'll get back to you.