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Contact Capitec Bank
If you'd like to know more about our personal banking solution or any of our business services, please complete the contact form below. One of our Client Care agents will contact you within 24hrs.
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Contact Information
If you're already a client or simply want more information, please use the appropriate contact details below.
Client Care Centre:
Need assistance with your Global One or want to know more about the easiest, most affordable banking solution in SA? Please contact us on our 24hr channels:
0860 10 20 43
+27 21 941 0770
If you are not in South Africa, please call the Client Care Centre on +27 21 941 1377
Merchant Support and Authorisation Services:
If you're a Capitec Bank Merchant or would like more information about this unbeatable business service, please contact us on our 24hr channels:
0860 66 77 06
+27 21 941 0790
Salary Transfer Helpdesk:
Need assistance with our salary transfers or require further information? Please contact us on any of the following channels:
0860 00 37 83
0860 11 11 43 | +27 21 941 0790
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Salary Transfer Support Hours: |
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Monday to Friday |
7am – 6pm |
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Closed on public holidays. |
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Branch Hours
Minimum branch hours
Monday to Friday: 8am – 5pm
Saturday: 8am – 1pm
Sunday: 10am – 2pm (selected branches)
Closed on public holidays.
Please note that some of our branches open at 8:30am on mid-month Wednesdays due to training.
Certain peak days
7am – 7pm, for clients who can't make it to the bank during regular hours.
Our branches in malls follow mall trading hours.
Branch Locator
Find your nearest branch.
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