Privacy Centre

Your personal information is safe with us. This privacy centre explains exactly how we collect, use, and protect your data. We're committed to being your trusted partner.

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Want to understand how we use your personal information? This Privacy Centre puts it all in one place – clear, simple and in your control.

Privacy notice
How we handle your personal information with care.
Privacy notice
Your POPIA rights
Forms to complete for personal data questions or complaints.
POPIA rights
What is PAIA?
PAIA gives you the right to access your information.
PAIA
Privacy principles
We stick to our core privacy principles in everything we do.
privacy principles
Privacy obligations
Our role in safeguarding your personal information.
privacy obligation
How we use cookies
We use cookies to enhance your Capitec website experience.
Cookies
Bank safety tips
Here are tips to help keep you and your money safe.
privacy security tips
Fraud centre
All the contact details you need to report fraud.
Fraud centre
Privacy contacts
How to contact our information officers.
Privacy contacts