Bank Better, Live Better
guidelines for safe banking20/03/2020
It can still be safe to do your banking. Here are some important guidelines to follow.
Need to do your banking, but unable to visit a branch? Follow these 'clean banking' guidelines to make sure you stay safe, healthy and on top of your finances during the fight against the COVID-19 virus.
At Capitec we not only value your financial health, but also your physical health. If you can, avoid cash and ATMs as they are touched and handled by a high number of people daily. To stay informed on any banking or health tips, follow us on Twitter, Facebook & Instagram. Be safe! #CashFree #GoDigital
Cash changes hands on a daily basis and can harbour millions of microbes from every environment it touches. A safe alternative to cash is to pay with your card or use the Capitec Masterpass app on your phone to scan QR codes. Be safe! #CashFree
Tap to Pay
Be aware of every surface you touch and keep in mind that cash changes hands many times on a daily basis. A safe alternative is to use your card's Tap to Pay functionality. The card never leaves your hand, and you don't have to touch the keypad to enter your PIN. Be safe! #CashFree
Just because you have to stay at home, doesn't mean you can't do your banking. Use our app to pay people and accounts, buy airtime or electricity, email bank statements and manage debit orders. Be safe! #GoDigital
Even amidst all the uncertainty, life goes on. For now, we all just need to adapt to a safer and healthier way of living. That's why you don't need to visit a branch to apply for credit. You can simply visit Capitecbank.co.za, apply on the app or call us on 0860 66 77 89. Be safe! #GoDigital
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How we put our community first
We moved swiftly to counter the impact of COVID-19 in all areas of the bank. But our first and most important concern is the health and safety of our employees and our clients.
zero data fees to use our app
Using our app is the most affordable way to transact. Pay zero data fees when banking on our app, while app transaction fees are also much lower than in branch.