Bank Better, Live Better

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

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Move your debit orders online

  • Fill in your details on the move debit orders form
  • Upload a picture or copy of your latest bank statement reflecting the debit order(s) you would like to move
  • A Client Care agent will contact you at your preferred time to confirm that you have uploaded the correct documents and verify the debit orders to be moved

Alternatively, you can:

Please note: Moving your debit orders will take a few days to complete, so please ensure that there’s enough funds in your old account for any debit orders that couldn’t be moved in time.

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