Bank Better, Live Better

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

Article Image

Move your debit orders online

  • Fill in your details on the move debit orders form
  • Upload a picture or copy of your latest bank statement reflecting the debit order(s) you would like to move
  • A Client Care agent will contact you at your preferred time to confirm that you have uploaded the correct documents and verify the debit orders to be moved

Alternatively, you can:

Please note: Moving your debit orders will take a few days to complete, so please ensure that there’s enough funds in your old account for any debit orders that couldn’t be moved in time.

image4f68f.png

Was this article helpful?

you may also like...

View All Other Articles View All
you had us at hello

you had us at hello

We're on WhatsApp! Say Hello to get information, stop a card or check your balance.

Read More
send cash anywhere in the country using your phone

send cash anywhere in the country using your phone

Send cash quickly and conveniently to friends and family

Read More
our 2020 fees

our 2020 fees

We update our bank fees on 1 March every year. Last year, we helped our clients save over R200 million by lowering our digital banking fees. For the second year in a row, we will not be increasing these fees in 2020.

Read More
how to cheat homeschooling during lockdown

how to cheat homeschooling during lockdown

Textbooks are piled high on the table, classroom apps are spinning in the background, and you are spinning in the foreground. Not all schools and all classes are likely to reopen soon, so it looks like everyone is going to have to put their teacher’s hat on.

Read More
View All Other Articles