Bank Better, Live Better

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

Move your debit orders online

  • Fill in your details on the move debit orders form
  • Upload a picture or copy of your latest bank statement reflecting the debit order(s) you would like to move
  • A Client Care agent will contact you at your preferred time to confirm that you have uploaded the correct documents and verify the debit orders to be moved

Alternatively, you can:

Please note: Moving your debit orders will take a few days to complete, so please ensure that there’s enough funds in your old account for any debit orders that couldn’t be moved in time.

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