Open my info

my finds

remove bookmarks
    You don't have any bookmarks saved. Click the star icon on a panel to add it to your bookmarks. Your bookmark has been saved. Bookmark removed.

    bank better, live better

    capitec rated top bank in SA

    In the latest Lafferty global rankings, Capitec was named the top South African bank for the third year in a row.

    mainImage

    According to this year’s Lafferty Banking 500 study, a survey of 500 banks worldwide, Capitec is one of only 8 banks globally to achieve a 5-star rating. Each bank was assessed using 19 metrics, including: loans to deposit ratios, return on assets, equity as a proportion of total assets, strategic planning, fulfilment of brand promise, organisational culture, customer satisfaction, and digital vision and strategy.

    The Lafferty Group provides research and intelligence to the banking industry across the world. Founder and study author Michael Lafferty, a former Financial Times journalist and a fellow of the Institute of Chartered Accountants in England and Wales, says “We congratulate Capitec on their continued success, especially for its customer focus and digital prowess.”

    According to Capitec CEO Gerrie Fourie, “The Lafferty ranking is an encouraging validation of the work done by our team to build Capitec’s brand, culture and digital touchpoints. Our belief is that banking should be simple, affordable and transparent, and as we strive to be the best retail bank in the world, this recognition is a strong indication we’re heading in the right direction.”

    The average star rating for banks in South Africa was 3.7. The following banks were included in the benchmarking study: Absa, Capitec, Finbond, FirstRand, Investec, Nedbank and Standard Bank. 

    Individual star-ratings per bank are as follows: 

    • 5-star rating: Capitec 
    • 4-star rating: Absa, Finbond and FirstRand 
    • 3-star rating: Investec, Nedbank and Standard Bank

    Was this article helpful?

    Empowering Others Through The #learntoserve Campaign

    empowering others through the #learntoserve campaign

    The Capitec Learning Facilitation team joined the campaign by visiting Solomon Qatyana Primary School in Strand.

    Read now
    Leading By Example: Mendy Zwane

    leading by example: mendy zwane

    Capitec’s Mendy Zwane, from the Centralised Collections department, believes her CEO values have made her a better person. For her, putting the client first, acting with energy and taking ownership has become part of her everyday life.

    Read now
    Taking Ownership: Joy Koen

    taking ownership: joy koen

    Capitec’s Manager of Client, Savings & Insurance Systems, Joy Koen says that Capitec’s CEO values of putting the client first, acting with energy and taking ownership are key to her team’s success.

    Read now
    Self-belief And Hard Work Are Key to Career Success

    self-belief and hard work are key to career success

    Actress Bonnie Mbuli, money coach Busi Selesho and soccer legend Benni McCarthy all agree – to make it, you must believe in yourself and be persistent, especially when the going gets tough.

    Read now