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    bank better, live better

    fica documents info

    As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.


    1. Original identification document

    South African citizen/resident

    Valid Green Barcoded  ID/Smart ID card/SA passport

    Abridged/unabridged birth certificate of minor/court order/guardian appointment letter from the Master of the High Court

    Adult YES NO
    Minor (under 16 years)*



    Parent (for minor)*



    Guardian (for minor)*


    Supplementary cardholder YES NO

    Foreign national


    Valid Foreign Passport Valid permanent residence Original Salary Slip/Employer letter
    Adult YES YES YES
    Minor (under 16)* YES NA NO
    Parent (for minor)* YES YES YES
    (for minor)*
    Supplementary cardholder YES YES YES

    2. No proof of residential address needed

    As part of Capitec’s new approach to FICA requirements, you no longer have to provide a proof of address when you open a Capitec account or apply for credit.

    Note: You may be asked to provide supporting documents in order to complete the process

    Download our ​​full FICA flyer​​ for the most current requirements for a minor*, or contact our Client Care Centre on 0860 10 20 43 for more information. 

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