Q: How do I activate zero-rated data?
A: You don’t have to do anything to activate it. If you’re a Vodacom, MTN, Telkom Mobile or Cell C subscriber you automatically qualify for zero-rated data.
Q: Why can’t I access the app when I run out of airtime?
A: Even though data used on our app is zero-rated, you will still need airtime to ensure your phone line is open.
Q: But my phone shows I’m using data?
A: Our app uses data to communicate with our servers when you sign in and do transactions, but Vodacom, MTN, Telkom Mobile and Cell C will not bill you for it.
Ready to start banking on our app?
1. Visit your nearest Capitec branch to verify your phone
2. You’ll receive an SMS to download our app
3. Once downloaded, install and activate it
4. Enter your remote PIN and you’re ready to bank on your phone