Contact Us

get in touch

Choose your contact method – phone, WhatsApp or email . Not in SA? Just call us on +27 21 941 1377.

get in touch

Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on one of the channels below for more info.

Whatsapp 067 418 9565 (Monday - Friday ; 8am-5pm)

T 021 941 1377 (Available 24hrs a day)
F
+27 21 941 0770

Capitec Bank merchants can contact us on any of the following 24hr channels:


T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za

Need some help with a credit query or want to apply over the phone? Contact us on:

T 0860 66 77 89

Report Fraud

Report Fraud

If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 021 941 1377.

Lost or stolen card?

Lost or stolen card?

Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

Report it lost now

Not happy?

Not happy?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.

Let's chat
save for your future

save for your future

With Global One, you get 4 extra savings plans and could earn up to 9.00% interest. Simply choose a savings plan and your deposit option and start investing.

Read More
you had us at hello

you had us at hello

We're on WhatsApp! Say Hello to get information, stop a card or check your balance.

Read More