banking during the covid-19 lockdown
Facing this global pandemic is a defining moment in history. We can’t change the situation, but we can help change the outcome by choosing how we respond to it. And how we respond to it will not only define our character, but also shape the future for the next generation.
Be safe, bank from home
Visit the official SA government portal www.sacoronavirus.co.za (data-free site) to stay updated and informed about our fight against COVID-19.
It's still possible to do your banking during the lockdown from home.
Here is how:
Note: You must be registered for Remote Banking to use these channels.
Bank over the phone by speaking to a consultant
You can do your essential banking straight from your phone with one of our remote operating branches. These branches can assist you Monday – Saturday but will be closed Sundays and public holidays
How it works
- SMS your name to 43241 at no cost to you
- We'll call you back on the number you provide and verify your identity before we assist you from the safety of your home
- This service is only available to clients who have access to email
Branches open during lockdown
Selected Capitec branches will be open to help with any essential banking needs during the lockdown.
- Use our banking app, *120*3279# or Internet banking to bank from home. Please note that you must be registered for Remote Banking to use these channels
- If you want to apply for credit, get an online estimate, see how much you could qualify for on our app or call us direct on 0860 66 77 89
- If you're worried about your income or your ability to make your Capitec loan repayments, talk to us – we can help. To make a payment arrangement, dial 0860 66 77 18 to speak to an agent
guidelines for safe banking
It can still be safe to do your banking. Here are some important guidelines to follow.
how to keep the peace (and a plan in place) at home
Has your tween already had cereal covered in mayo for dinner? Did you come across your toddler drawing a masterpiece on the dining room table with a permanent marker? It may be time to put a proper routine in place, fast.