Move to Capitec

On our app

To open a Capitec account from anywhere in minutes, you need:

• A valid SA ID or passport
• An up-to-date email address and SA cellphone number
• A smartphone to take selfies and scan your ID

Then download our app and simply follow the easy steps to open your account – no hassle, no paperwork and no branch visit!

Read more about our new app

 At your nearest branch

• Remember to take your valid ID document with you

You need a letter with the details of your Capitec account to move your salary. This proof of account needs to be submitted to your employer or HR department so your salary can be paid into your Capitec account.

You can get a proof of account letter: 

On our banking app

• Tap savings account on the home screen
• Tap the top-right menu
• Choose Send account details

Choose the Email option and enter an email address

Move to a simpler way to bank and we'll help you move your debit orders to your Capitec account.

• Fill in your details on the move debit orders form 
• Upload a statement from your other bank account, e.g. Absa or FNB, that shows your debit orders (not older than 3 months)

A Client Care agent will contact you at your preferred time to confirm that you have uploaded the correct documents and verify the debit orders to be moved

Whether you’ve been with us for 8 years or 8 minutes, we believe that everyone should be able to Live Better – without paying extra fees or subscriptions, jumping through hoops or navigating complicated tiers.

Read more about the Live Better savings account and how automatic savings tools can help you save without even trying! Read more here