0860 10 20 43Global One
move to Capitec
Moving to a simpler way to bank has never been this easy, fast and secure. Whether you want to open an account, or move your salary and debit orders for simple and affordable banking – you can do it all from home, without visiting a branch!
Simplified banking means no more queues to open an account. Our new Capitec Bank app gives you the control to open your account from the comfort of your home, with your smartphone. All you need is your SA ID or passport, and a few selfies!
Open an Account
On our app
To open a Capitec account from anywhere in minutes, you need:
- A valid SA ID or passport
- An up-to-date email address and SA cellphone number
- A smartphone to take selfies and scan your ID
Then download our app and simply follow the easy steps to open your account – no hassle, no paperwork and no branch visit!
Once you’ve opened your account you can start banking immediately on the app and shop online with your new virtual card or simply order your physical card delivered for a fee of only R150.
Alternatively you can collect a card at your nearest branch whenever it’s convenient.
At your nearest branch
- Remember to take your valid ID document with you
Move your salary
You need a letter with the details of your Capitec account to move your salary. This proof of account needs to be submitted to your employer or HR department so your salary can be paid into your Capitec account.
You can get a proof of account letter:
On our banking app
- Tap savings account on the home screen
- Tap the top-right menu
- Choose Send account details
- Choose the Email option and enter an email address
On Internet banking
- Click on your savings account on the banking portfolio page
- Choose Send bank account details
- Choose the Email option and enter an email address
- Click Send my account details
By calling our 24hr Client Care Centre on 0860 10 20 43
Move your debit orders online
- Fill in your details on the move debit orders form
- Upload a statement from your other bank account, e.g. Absa or FNB, that shows your debit orders (not older than 3 months)
- A Client Care agent will contact you at your preferred time to confirm that you have uploaded the correct documents and verify the debit orders to be moved
Alternatively, you can:
- Call our 24hr Client Care Centre on 0860 10 20 43
- Visit your nearest branch with your latest bank statement
Please note: Moving your debit orders will take a few days to complete, so please ensure that there’s enough funds in your old account for any debit orders that couldn’t be moved in time
Steps during process to move your debit orders
bank accounts for foreign nationals
If you're not from South Africa and you want to open a Capitec Bank account, here's what you need to know.