Visit your nearest branch with the following:

• Your original identification document (must be 18 years or older). 
• Your original proof of residential address

• If you are liable to pay tax in a country other than South Africa we require your foreign tax number

• Take your latest bank statement along with you to switch your debit orders

• Give your new account details to your employer to deposit your salary with Capitec

Note: If your name and/or surname differs from your identification document or proof of residence document, a marriage certificate, divorce court order or name change letter will be required.

Find out more about the documents you need: FICA documents. 

A FICA declaration form may be required in some instances. You can get a form at any of our branches or download it here. 

• Give your Capitec account details to your employer to deposit your salary with Capitec
• Download the Debit Order Switch Authorisation form. Complete the form and return it with your latest bank statement reflecting the debit order(s) you would like to switch by email to [email protected] or fax it to 021 941 0716

• Switching your salary and debit orders will take a few days to complete