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    global one

    switching banks

    Switching banks is easier than you think – you can join Capitec in a few easy steps. Deposit your salary and move your debit orders for simple and affordable banking in the new year.

    Save time and money – pay people and accounts on our app

    Join over 7 million clients who pay R50 or less in bank fees per month:

    • Pay zero data costs to use our banking app

    • Use our app to keep track of your debit orders and dispute unauthorised debit orders

    • Be safe – stop your card on our app if it gets lost or stolen

    How to bank better 

    Join us: new clients

    Visit your nearest branch with the following:

    • Your original identification document (must be 18 years or older). 
    • If you are liable to pay tax in a country other than South Africa we require your foreign tax number

    • Take your latest bank statement along with you to switch your debit orders

    • Give your new account details to your employer to deposit your salary with Capitec

    Note: If your name and/or surname differs from your identification document or proof of residence document, a marriage certificate, divorce court order or name change letter will be required.

    Find out more about the documents you need: FICA documents. 

    A FICA declaration form may be required in some instances. You can get a form at any of our branches or download it here

    Existing clients

    • Give your Capitec account details to your employer to deposit your salary with Capitec
    • Download the Debit Order Switch Authorisation form. Complete the form and return it with your latest bank statement reflecting the debit order(s) you would like to switch by email to [email protected] or fax it to 021 941 0716
    • Switching your salary and debit orders will take a few days to complete

    Get our app

    Once you've opened your Capitec account, you can save even more time and money by using our app to do all your banking, anywhere 24/7. It’s free to download and free to use.

    Visit your nearest branch with your cellphone and Global One card to register.

    Join us now

    It's easy to switch banks, we'll help you. Fill in your details below to get started.

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