Help Centre

we're here to help

Need help keeping your money safe online and off, translating common banking terms into human-speak or just have a question? You're in the right place.

What do you need help with?

• I’ve lost my bank card
• I’m a bit too scared to bank remotely for security reasons
• I need to talk to someone at Capitec Bank
• I’m looking for the definition of a bank term I don’t understand
• I'm looking for FAQs
• I want to switch to Capitec Bank
• I want some info on how to keep myself and my cash safe
• I want to learn to use the cellphone app

Cellphone banking app tutorials

Get all the info you need to get started using our secure cellphone app.

> Read the tutorials now