Help Centre

time for some q&a

If you don't feel like chatting, browse our FAQs below. If you do, call us any time on 0860 10 20 43.

time for some q&a

Our FAQs

To make things a little easier, we've divided the types of frequently asked questions into different sections. Remember that Global One covers all aspects of transacting, saving and accessing credit – this is the most popular section.

Global One

Cellphone Banking App

Capitec Masterpass™ App

Mobile Banking (*120*3279#)

Send Cash

DebiCheck

Insure

Business Services

General

Spring clean! Declutter your finances with this habit

Spring clean! Declutter your finances with this habit

While spring cleaning your finances may feel daunting, there’s one habit that can quickly help you declutter your financial life.

Read More
foreign exchange services

foreign exchange services

Find out what you need to know about using your Global One card abroad and receiving foreign payments into your account.

Read More