Help Centre

time for some q&a

If you don't feel like chatting, browse our FAQs below. If you do, call us any time on 0860 10 20 43.

time for some q&a

Our FAQs

To make things a little easier, we've divided the types of frequently asked questions into different sections. Remember that Global One covers all aspects of transacting, saving and accessing credit – this is the most popular section.

Insure

Global One

Business Services

General

Mobile Banking (*120*3279#)

Cellphone Banking App

Capitec Masterpass™ App

DebiCheck

Send Cash

capitec bank enters the insurance market

capitec bank enters the insurance market

Launches SA’s most affordable and accessible funeral plan.

Read More
why life insurance matters

why life insurance matters

Life insurance might be a hard buy, but the peace of mind knowing that your family is protected has no price.

Read More