Remember that if you don't feel safe using an ATM, you can use your Global One card to draw cash at selected retailers like Pick n Pay and Checkers instead.
ATM safety tips
- Have your card ready in your hand before you get to the ATM
- Cover the pinpad with your hand and don't let anyone see you entering your PIN
- Be alert if strangers offer to help you and don't get distracted, even if you're struggling with the transaction
- Cover the card slot with your hand if someone distracts you after you put your card into the ATM
- Don't use the ATM if there are suspicious-looking people nearby
- Don't use the ATM if the area's poorly lit
- Don't use it if you think it has been tampered with
- If the ATM's not working as it should, press the Cancel button, take your card and go to another ATM
- Take your time to finish your transaction and put your card and cash in your wallet, handbag or pocket before leaving
- Ask our ATM assistant for help if you need it
- Always make sure that the card returned to you is your card
- If your card is lost or stolen, you can use our app to stop the card