Privacy & Security

all about the digits

These days, it feels like you need a PIN for just about everything. It’s tempting to keep them all the same… but that’s a bad idea.

all about the digits

PIN security tips

  • Never share your PIN (for your card, token, Remote Banking, etc.) with anyone, including a Capitec Bank employee or the police
  • We will never ask for your PIN or password by email, SMS, phone or face-to-face
  • Memorise your PIN and never write it down
  • Don't use an obvious PIN or one that is easy to guess (like your date of birth)
  • Change your PIN often – this makes it difficult for others to guess your PIN or use it to access your account if they see you entering it
  • Don't use the same PIN for your card, token, Remote Banking, etc.

 

fica documents info

fica documents info

As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.

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what you should know about going cashless

what you should know about going cashless

Let’s take a look at the most common questions and concerns we get about going cashless.

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