The Finance Ghost plugged in with Capitec 

The Finance Ghost talks with SA business owners about the highs, lows and turning points of running their businesses.

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Welcome to The Finance Ghost Plugged in with Capitec – a proudly South African podcast showcasing the entrepreneurial talent we have in our country. From side hustles to success stories and from SMEs to bigger businesses, this podcast series will explore what it really takes to build a business in South Africa.

Hosted by experienced entrepreneur and ex-investment banker, The Finance Ghost, each episode features honest conversations with local entrepreneurs. They share inspiration and insights that helped them on their business journey. Whether you are years into the journey or still planning to take that first step, there’s something here for you. 

Season 2 

Season 2, Episode 2: Purpose and profit

What does it really take to build a business from nothing in South Africa? Founder of Universal Kitchens, Clinton Van Breda, shares the unfiltered story of how he dedicated 2 decades to turning a R500 000 loan into a business employing over 200 people.

There was no single breakthrough moment or overnight success. Instead, his story is one of discipline, reflection and relentless execution over 2 decades, driven by a strong sense of purpose.

From reviewing his diary line by line each year to making tough sacrifices early on (including skipping his honeymoon), Clinton reveals the mindset and habits that compound into long-term success.

This episode dives into the realities of entrepreneurship – the chaos, doubt and faith it demands. It also unpacks why focusing on the process, not the money, is what ultimately builds a lasting business.

  • Why there’s rarely a ‘big break’ and what actually drives growth
  • The power of daily reflection and disciplined execution
  • Building a family business without compromising long-term scalability
  • Why chasing money is the fastest way to lose focus
  • Lessons from growing a team to more than 200 employees
  • How to navigate uncertainty, risk and tough decisions
  • The difference between ‘cheap’ and ‘value’ when building a premium brand

Season 2, Episode 1: From shuttle rides to SaaS

Most entrepreneurs don’t dream of becoming accounting software founders. Yet, in the back of a Joburg shuttle, Tayla Dandridge and her co-founders spotted a glaring gap: everyday businesses were being left behind by global ‘whales’ like QuickBooks and Sage. stub was born to serve the trader in Durban, the side hustler in Soweto and the small business owner who needs simplicity, intelligence and local relevance instead of intimidating spreadsheets.

In this episode, Tayla shares how stub grew from a bootstrapped idea into a well-funded Software as a Service (SaaS) platform used by thousands of entrepreneurs across 14 countries. She explains why partnerships, including with us, are critical to unlocking real-time financial insights, and how stub integrates payments to become a true ‘business-in-a-box.’

  • How stub was born in a Joburg shuttle and grew into a global SaaS platform
  • Why simplicity, intelligence and local relevance are at the heart of stub’s product design
  • How the route-to-market and the product decisions are interlinked
  • Why partnerships matter, including stub’s integration with our Business Banking
  • How to choose the right co-founder and what entrepreneurs can learn from Tayla’s experience
  • Bootstrapping, angel investment and the realities of raising money for a tech startup
  • How stub is embracing AI to cut admin and empower entrepreneurs

Season 1

Season 1, Episode 9: Innovation, engineered by the Van Greunens

Any business owner knows that software can make or break a business. And when software is built by entrepreneurs, for entrepreneurs, the benefits are even clearer.

Like many great businesses, Olympia Engage was created to solve the challenges its founders faced in their previous businesses. With hands-on experience managing large teams and running performance and incentivisation programmes, brothers Manie and George Van Greunen set out to build digital solutions that address these challenges.

In episode 9 of The Finance Ghost Plugged in with Capitec, get ready to learn from these software ‘brogrammers’ about how Olympia Engage uses various techniques to improve adoption rates, create internal alignment and support measurable performance.

  • The difficulties companies face when tackling performance management processes, including tasks like leader boards and performance reviews
  • How Olympia Engage uses elements of CRM software and customer nurturing systems to align performance to measurable results
  • Practical insights into implementation and the change management that comes with rolling out new systems
  • The expected impact of AI on the software industry
  • The debate between diversification and focus in SME service offerings

Season 1, Episode 8: Business Banking, but better

At Capitec, we understand the challenges faced by entrepreneurs. Throughout this season of The Finance Ghost Plugged in with Capitec, we’ve explored how affordable transactional banking and access to finance can help business owners grow.

But how does it all come together? And how did we make such a strong impact on the business banking scene so quickly?

In episode 8, we reflect on our acquisition of Mercantile Bank just before COVID hit – and how our innovative approach helped shape the products, systems and client experience that followed.

We’re in conversation with Karl Kumbier (Executive for Business Bank), Amrei Botha (Executive of Client Experience Delivery) and Sicelo Mkhize (Head of Distribution).

  • Why understanding SME challenges is the starting point for better products and solutions – including our simple, transparent pricing structure
  • The systems architecture of our Business Banking and why it was built to stand alongside the rest of our business
  • How the pandemic shaped our blend of digital innovation and personal support in our business centres
  • Our rapid growth from 30 000 to 85 000 clients in just one year – and why individual clients still matter

Season 1, Episode 7: Driving more than turnover

Priscilla Msimanga made the leap that so many dream of, yet few are willing to make: leaving a big corporate role and shifting into the grinding world of entrepreneurship. To add to the intrigue, she bought a Shell forecourt and stepped into specialist retail.

From managing staff to complying with petroleum regulations, the learning curve was steep. Drawing on her corporate experience, her love of sales and her passion for service, Priscilla rolled up her sleeves and did everything – from pumping fuel to serving food.

And yes, that means there’s a food truck to go with this great story!

On episode 7 of The Finance Ghost Plugged in with Capitec, Priscilla tells us more about her leap from corporate life to entrepreneurship.

    • Her corporate background and why she wanted to do something of her own
    • How she prepared before leaving corporate
    • Finding the right forecourt to buy
    • The retail strategy of a forecourt and adapting to local consumer tastes
    • Why hands-on involvement matters for success
    • An honest look at the short-term financial impact of leaving corporate and starting a business

Season 1, Episode 6: Noodles without borders: bringing miso to Mzansi

Lu-ise Hattingh and Ruan Botha are a great example of the power and value of travel. After spending time in Japan, they fell in love with the culture and food. As all great entrepreneurs do, they also took the opportunity to learn about the Japanese approach to consumer brands. That curiosity eventually sparked a business idea they brought back home.

Today, Lu-ise and Ruan are rolling out Market Kokoro franchise stores in South Africa and especially the Western Cape, tapping into the existing Market Kokoro infrastructure in South Africa and adding their particular flavour of experiential retail. If you love the thought of cooking your off-the-shelf noodles in the store, then Market Kokoro is for you.

In bringing miso to Mzansi, one of the biggest insights is about the importance of meeting customers where they are, both in terms of tastes and locations.

On episode 6 of The Finance Ghost Plugged in with Capitec, Lu-ise and Ruan share the journey behind building a cross-cultural brand.

    • How travelling sparked the idea for Market Kokoro – and how this married couple turned a dream to bring this culture and food back home into a working business
    • Why their unique mix of skills (Ruan as an attorney and Lu-ise with a background in film and hospitality) lead to success
    • The background to Market Kokoro in South Africa and their involvement with the business
    • What makes the retail landscape in Cape Town different from Johannesburg – and how they adapt to each
    • Why additional sources of income are crucial while getting a business off the ground
    • The benefit of tapping into governmental organisations to help launch in a specific city
    • The consumer licensing opportunity in South Africa and how Japan’s model inspired their approach

Season 1, Episode 5: From espresso to enterprise with Bootlegger

Ricky Ruthenberg has truly taken a ground-up approach to his career. Adapting to opportunities as they present themselves is clearly a powerful skill. From waiting tables at Col’Cacchio to helping launch the first Bootlegger in Sea Point, he’s gone on to build the team that runs a national chain of nearly 100 Bootlegger restaurants.

From espresso to enterprise, this is the story of building something from nothing. Hard work, perseverance and self-belief are the ingredients in this delicious recipe.

On episode 5 of The Finance Ghost Plugged in with Capitec, Ricky talks about what it takes to grow a local brand into a national success story.

    • The hard work required when opening a restaurant and why owner involvement is critical in the early days
    • Building the Bootlegger brand and overcoming challenges along the way
    • Why the group runs a mix of corporate-owned and franchise stores and how that creates opportunity
    • The pros and cons of having master franchisees vs many individual franchisees
    • How the retail store model helps drive brand awareness and loyalty
    • How his role has evolved from cooking and closing up the first store to leading a national team as CEO
    • Managing coffee price volatility and the strategies behind it
    • How the Bootlegger survived COVID and thrived afterwards
    • The value of Capitec as a franchise funding partner

Season 1, Episode 4: A dose of inspiration with The Local Choice Pharmacy

Hugh Cunningham is as passionate about customer service and product assortment as he is about medicine. As the co-owner of The Local Choice Pharmacy Harmelia, Hugh focuses on business management, while his wife and co-founder Yolandi ensures the dispensary runs smoothly.

On episode 4 of The Finance Ghost Plugged in with Capitec, Hugh shares excellent insights on specialist retail and how pharmacies really work.

    • Why separation of duties and having a clear decision-maker is critical
    • The importance of doing proper financial analytics in any business
    • How pharmacies make money and the differences between independent and corporate pharmacy models
    • The benefits of being part of a franchise network
    • The future of the pharmacy industry and how independent pharmacies can stay competitive

Season 1, Episode 3: Blueprints to breakthrough with Legaro Property Development

With a background in law and economics, Obaratile (OB) Semenya’s approach to property includes exposure at practically every part of the value chain.

From developing high-end residential projects through Legaro Property Development to driving sales at his real estate agency, Natural Property, he’s mastered the full property journey.

And with extensive experience working closely with Balwin, OB also knows his way around the biggest developments around.

On episode 3 of The Finance Ghost Plugged in with Capitec, he talks about building the world he wants to see around him, all while ‘nerding out’ on the business and sector he loves most.

    • The risks and rewards of the property sector
    • Lessons from working across the full value chain
    • Insights from balancing development and real estate sales
    • Why passion for what you do often makes the rest fall into place

Season 1, Episode 2: A business glow-up with Rabia Ghoor from swiitchbeauty®

Rabia Ghoor, founder of swiitchbeauty® and winner of multiple awards, is one of South Africa’s most celebrated young entrepreneurs thanks to her fascinating backstory of starting the business at the age of 14 and dropping out of high school shortly thereafter.

But in the decade or so since then, Rabia has built a powerhouse of an eCommerce business – a business that deserves the limelight beyond its founder.

On episode 2 of The Finance Ghost Plugged in with Capitec, we gave the business lessons from the journey building swiitchbeauty® just as much attention as Rabia’s story.

    • The entrepreneurial DNA in Rabia’s family and how an upbringing surrounded by the hustle contributed to her brave and unusual decision in high school
    • The initial innovation that sparked the business, namely the use of Instagram and other social media channels in a way that traditional competitors weren’t doing
    • The value of building an authentic online community over a long period and using that as the foundation for a brand
    • Curating a product range over time and developing key differentiators, with the importance of ‘just starting’ without necessarily knowing all the future answers
    • The advantage of building a business on a foundation of low personal overhead and responsible risk-taking
    • Advice for businesses on how to get the most out of social media
    • The biggest mistake made along the way

Season 1, Episode 1: Bootstrapping a brownie business: TheHungryMute

Makomborero Mutezo bootstrapped his brownie business TheHungryMute and recently won the Capitec Rising Star award at Decorex. But he’s so much more than a creator of the finest gourmet brownies.

Mako is in the early stages of building a food design empire. With a wonderful mix of culinary and design skills – not to mention a deliciously curious mind – he shares terrific insights in episode 1 of The Finance Ghost Plugged in with Capitec.

When it comes to the hustle, Mako offers a flavour we can all get behind.

    • The backstory to the business
    • How travel to Germany inspired a love of food design and how it connects cultures
    • The importance of being curious about the world around you
    • How a combination of skills can create a unique business, but make it more difficult to scale
    • The long-term value of self-funding a business
    • The biggest (and most expensive) mistake made along the way
    • How family support makes such a difference to the process

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