Help centre

Watch short videos about how to download and bank on our app. We also translate banking terms into human speak and answer your questions.

What do you need help with?

I’ve lost my bank card

I’m a bit too scared to bank remotely for security reasons

I need to talk to someone at Capitec 

I'm looking for FAQs

I want to switch to Capitec

I want some info on how to keep myself and my cash safe

I want to learn to use the cellphone banking app

I want to cancel a subscription

Banking app: how-to videos

Watch these short videos to see just how simple it is to bank on our app! You can pay people and accounts, check balances, buy prepaid, send cash, scan to pay, and so much more! 

 

 

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