Help centre

Feeling a little lost? We're here to help – our help centre has answers on how to bank on our app and manage your account. 

What do you need help with?

Step-by-step process to managing a deceased estate

I’ve lost my bank card

I’m a bit too scared to bank remotely for security reasons

I need to talk to someone at Capitec 

I'm looking for FAQs

I want to switch to Capitec

I want some info on how to keep myself and my cash safe

I want to learn to use the cellphone banking app

I want to cancel a subscription

Global One contract updates

Banking app: how-to videos

Watch these short videos to see just how simple it is to bank on our app! You can pay people and accounts, check balances, buy prepaid, send cash, scan to pay, and so much more! 

 

 

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