Fraud centre

Mzansi, don’t fall for scams. Join us and spot scams before they spot you. #SlamTheScam

From fake products to fake jobs, scammers are always working hard to get your personal information or money. This Money Smart Week, we will look at some of the scams you need to watch out for and how to protect your money. Ready to #SlamTheScam?

Scammers will often advertise fake products on social media. The aim is to get you to deposit money before you see the product. These fake products are often priced at unbelievable prices, tempting you to act fast.

Scammers may call you pretending to be from Capitec. For your safety, we’ve added a new app feature that lets you verify whether you’re on a call with us or a potential scammer.

How does it work?

While on a call, you can sign in on our app and see a warning message at the top of the screen. If we're on a call with you, the message will confirm this in green. If we can't verify the call, it will show this in red.

Remember, we will never ask you to:

• Do a send cash or voucher transaction
• Access the Transact menu on our app
• Create a beneficiary
• Give your personal information, PINs or card details

If we can't verify the call and you think it's suspicious, end it immediately and call us on 0860 10 20 43.