Contact Us

get in touch

Choose your contact method – phone, fax, email. Not in SA? Just call us on +27 21 941 1377.

get in touch

Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on our 24hr channels.

T 0860 10 20 43
F
+27 21 941 0770
E ClientCare@capitecbank.co.za

Need help with our salary transfers or just want a bit more info? We’re available from 7am – 6pm on weekdays and from 8am – 1pm on Saturdays. Closed on Sundays and public holidays.

 

T 0860 00 37 83
F 0860 11 11 43 | +27 21 941 0790
E BSC-BST@capitecbank.co.za

Capitec Bank merchants can contact us on any of the following 24hr channels:


T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za

Need some help with a credit query or want to apply over the phone? Contact us on:

 

T 0860 66 77 89

Report Fraud

If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43.

Got a query?

If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

Get in touch

Lost or stolen card?

Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

Report it lost now

Not happy?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.

Let's chat
save for your future

save for your future

With Global One, you get 4 extra savings plans and could earn up to 8.55% interest. Simply choose a savings plan and your deposit option and start investing.

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take charge of your account

take charge of your account

Learn how to approve DebiCheck debit orders on your Capitec account

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