Contact Us

get in touch

Choose your contact method – phone, fax, email. Not in SA? Just call us on +27 21 941 1377.

Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on our 24hr channels.

T 021 941 1377
F +27 21 941 0770
E ClientCare@capitecbank.co.za

Capitec Bank merchants can contact us on any of the following 24hr channels:

T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za

Need some help with a credit query or want to apply over the phone? Contact us on:

T 0860 66 77 89

Report Fraud

If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 021 941 1377.

Got a query?

If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

Get in touch

Lost or stolen card?

Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

Report it lost now

Not happy?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.

Let's chat

you can also

Visit our help centre Find a branch Read out FAQs

do you have lazy money?

While most people work hard for their money, their money isn’t working for them. Right now, there’s R295 billion in lazy money in South Africa. Money that’s simply sitting in transactional accounts earning no interest. If that money earned just 4.75% interest, it would put over R14 billion extra into the pockets of South Africans each year.

simplify banking and save

Save time and money by moving your salary and debit orders. Do it online or visit a Capitec branch where a consultant will assist you.