Contact Us

get in touch

Choose your contact method – phone, fax, email. Not in SA? Just call us on +27 21 941 1377.

Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on one of the channels below for more info.

Whatsapp 067 418 9565 (Monday - Friday ; 8am-5pm)

T 021 941 1377 (Available 24hrs a day)
F +27 21 941 0770
E ClientCare@capitecbank.co.za (Monday - Friday ; 8am-5pm)

Capitec Bank merchants can contact us on any of the following 24hr channels:

T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za

Need some help with a credit query or want to apply over the phone? Contact us on:

T 0860 66 77 89

Report Fraud

If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 021 941 1377.

Got a query?

If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

Get in touch

Lost or stolen card?

Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

Report it lost now

Not happy?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.

Let's chat

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