From questions and queries to compliments and complaints – there’s always a friendly personal banking client care agent waiting to help. Contact personal banking on one of the channels below:
Need some help with a personal banking credit query or want to apply for credit over the phone? Contact us on:
Credit for personal banking: 0860 66 77 89
Don’t wait. Immediately stop your personal banking card using one of the easy options below.
Alternatively, click the button below to automatically open WhatsApp and add Capitec as a contact.
Don’t have our app yet? Download it now.
If you’d like to speak to a Client Care agent to report and stop your lost or stolen personal banking card, call us on 021 941 1377 (available 24 hours a day).
Don’t wait. Immediately stop your business banking card using one of our easy options below.
If you’d like to speak to a Call Centre agent to report and stop your lost or stolen business bank card, call us on 0860 30 92 50 and choose option 1 (available 24 hours a day).
If you’re a victim of a scam involving your bank account, report the crime to the SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43.
If you’re unhappy with our service or our products have disappointed you, we would like to hear about it. Click here to find out how.