Contact Us

get in touch

Choose your contact method – phone, fax, email. Not in SA? Just call us on +27 21 941 1377.

get in touch

Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on our 24hr channels.

T 0860 10 20 43
F
+27 21 941 0770
E ClientCare@capitecbank.co.za

Capitec Bank merchants can contact us on any of the following 24hr channels:


T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za

Need some help with a credit query or want to apply over the phone? Contact us on:

 

T 0860 66 77 89

Report Fraud

If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43.

Got a query?

If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

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Lost or stolen card?

Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

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Not happy?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.

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