Contact us
Contact Capitec for personal banking 0860 10 20 43, business banking 0860 30 92 50 or WhatsApp 067 418 9565.
Contact Capitec for personal banking 0860 10 20 43, business banking 0860 30 92 50 or WhatsApp 067 418 9565.
From questions and queries to compliments and complaints – there’s always a friendly personal banking client care agent waiting to help. Contact personal banking on one of the channels below:
WhatsApp 067 418 9565
T 0860 10 20 43 (available 24hrs a day)
E ClientCare@capitecbank.co.za
F +27 21 941 0770
Need some help with a personal banking credit query or want to apply for credit over the phone? Contact us on:
Credit for personal banking: 0860 66 77 89
Don’t wait. Immediately stop your personal banking card using one of the easy options below.
Alternatively, click the button below to automatically open WhatsApp and add Capitec as a contact.
Don’t have our app yet? Download it now.
If you’d like to speak to a Client Care agent to report and stop your lost or stolen personal banking card, call us on 021 941 1377 (available 24 hours a day).
Business banking contact centre:
0113 02 04 00 / 0860 30 92 50 (available 24hrs a day)
Business banking relationship suite:
0860 30 92 50 (Monday - Friday, 6:30am to 7pm; Saturdays, 8am - 12pm)
Business banking client enquiries:
Capitec business banking merchants can contact us on any of the following 24hr channels:
T 0860 66 77 06
F +27 21 941 0790
E MerchantSupport@capitecbank.co.za
Don’t wait. Immediately stop your business banking card using one of our easy options below.
If you’d like to speak to a Call Centre agent to report and stop your lost or stolen business bank card, call us on 0860 30 92 50 and choose option 1 (available 24 hours a day).
If you’re a victim of a scam involving your bank account, report the crime to the SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43.
If you’re unhappy with our service or our products have disappointed you, we would like to hear about it. Click here to find out how.