Privacy Centre

We are committed to being a trusted partner when it comes to personal information. Your information is in safe hands; we collect, store, use and protect it responsibly.

This Privacy Centre is a single area where you can learn more about how we obtain, use, process and disclose your personal information and what this means for you.

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Our core privacy principles

We strive to live up to meeting our core privacy principles.

Our privacy obligations

Our obligations as a responsible party.

Privacy notice

How we collect, store, use and protect personal information.

Exercise your POPIA rights

Have a question, query, or complaint about how we use your personal information? Complete these forms.

Our cookie policy

We use cookies for a more personal and convenient Capitec website experience.

Fraud centre

To report fraud: Personal banking – call 0860 10 20 43 , or WhatsApp 067 418 9565, Business banking – call 0860 30 92 50.

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Privacy contacts

Need more help on your Personal Information? Contact us.

Promotion of Access to Information

PAIA’s most important theme is Access to Information. You must know how to make use of PAIA in your personal capacity should you wish to request access to your personal information.