Some cookies are essential to allow you to use the features on our website. If you do not agree to us using essential cookies, you will not receive the benefit of viewing all the features on the website, and some parts of our website may stop working.
We also use session and persistent cookies. A session cookie is temporary and will be erased when you close your browser. Session cookies do not gather information from your device, but they will recognise you as you navigate between pages during your session and will help maintain security during your visit.
Persistent cookies are permanent cookies that have set expiration dates. They are stored on your device until they expire or are deleted. Persistent cookies will collect information such as your login details or user preference when you visit certain websites.
While cookies make your use of a website easy, they are not solely controlled by us and you can control what cookies are placed on your device. We provide clear information about how cookies may be used on our website and provide you with the ability to allow or deny the cookies we may use.
These files serve a number of useful purposes to you, including:
- Ensuring our website functions correctly
- Granting you access to restricted content
- Tailoring our website’s functionality to you personally by letting us remember your preferences, language, location or device type
- Improving how our website performs
- Allowing us to understand who our audience is, so that we can provide content most relevant to you
- Allowing third parties to provide services to our website
- Helping us deliver interest-based advertising where appropriate in compliance with the applicable laws
The cookies used by us as well as by third parties on our website and other platforms are detailed in the Cookie Table below.
Cookies placed on your device can always be deleted manually. Follow this link for more information on how you can do this: https://www.digitaltrends.com/computing/how-to-delete-cookies/
|IDE||.doubleclick.net||Advertisement||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.||1 year 24 days|
|_fbp||.capitecbank.co.za||Advertisement||Facebook sets this cookie to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.||3 months|
This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
|test_cookie||.doubleclick.net||Advertisement||This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.||15 minutes|
|EPi_NumberOfVisits||www.capitecbank.co.za||Analytics||The provider Epicor sets this cookie. The main purpose of the cookie is WCMS system level. The cookie is used for creating and analysing the number of visits in websites.||1 year|
|ai_user||www.capitecbank.co.za||Analytics||This cookie is set by Microsoft Application Insights software. This cookie is used for collecting statistical usage and telemetry information for apps built on the Azure cloud platform.||1 year|
|_gcl_au||.capitecbank.co.za||Analytics||This cookie is used by Google Analytics to understand user interaction with the website.||3 months|
|ai_session||www.capitecbank.co.za||Analytics||This cookie is set by Microsoft Application Insights software. This cookie is used for collecting statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.||30 minutes|
|_ga||.capitecbank.co.za||Analytics||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.||2 years|
|_gid||.capitecbank.co.za||Analytics||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.||1 day|
|_hjFirstSeen||.capitecbank.co.za||Analytics||This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.||30 minutes|
|lang||.ads.linkedin.com||Functional||This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.||session|
|bcookie||.linkedin.com||Functional||LinkedIn sets this cookie. The purpose of the cookie is to enable LinkedIn functionalities on the page.||2 years|
|lidc||.linkedin.com||Functional||This cookie is set by LinkedIn and used for routing.||1 day|
|lang||.linkedin.com||Functional||This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.||session|
|ASP.NET_SessionId||www.capitecbank.co.za||Necessary||This cookie is used in sites developed with Microsoft.Net. When a user start browsing a unique session ID is created, which keeps track of all the information regarding that session. This information is stored in the web server and it is identified via a GUID. The GUID is essential for any ASP.NET site to function properly.||session|
|ARRAffinity||.www.capitecbank.co.za||Necessary||This cookie is set by websites that run on Windows Azure cloud platform. The cookie is used to affinitize a client to an instance of an Azure Web App.||session|
|_GRECAPTCHA||.google.com||Necessary||Google sets this cookie. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.||5 months 27 days|
|ARRAffinitySameSite||.www.capitecbank.co.za||Necessary||Used to distribute traffic to the website on several servers in order to optimise response times.||session|
|livemonitorUserId||www.capitecbank.co.za||Statistical||Monitoring user activity on site.||20 minutes|
|_dc_gtm_UA-19214856-10||.capitecbank.co.za||Analytics||To store the number of service requests.||1 minute|
|UserMatchHistory||.linkedin.com||Advertisement||LinkedIn - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||1 month|
|AnalyticsSyncHistory||.linkedin.com||Advertisement||Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries||1 month|
|_hjTLDTest||.capitecbank.co.za||Advertisement||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.||session|
|_hjid||.capitecbank.co.za||Advertisement||This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.||1 year|
|_hjIncludedInPageviewSample||www.capitecbank.co.za||Advertisement||Used to detect whether the user navigation and interactions are included in the website’s data analytics.||2 minutes|
|_hjAbsoluteSessionInProgress||.capitecbank.co.za||Advertisement||This cookie is used to count how many times different visitors have visited a website - this is done by assigning the visitor an ID, so the visitor does not get registered twice.||30 minutes|
|_hjIncludedInSessionSample||www.capitecbank.co.za||Advertisement||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||2 minutes|
|_dcmn_p||www.capitecbank.co.za||Advertisement||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||1 year|
|_dcmn_p||.capitecbank.co.za||Advertisement||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||1 year|
|p||.sdk.dcmn.io||Advertisement||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||1 year|
|_gat||.capitecbank.co.za||Performance||This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.||1 minute|
Email any enquires about this policy to our information officer here.