Our core privacy principles
We strive to live up to meeting our core privacy principles.
Sign in to your Personal Banking profile or easily switch to your Business Banking profile above.
Personal Online BankingSign in to your business banking profile below, or click above to easily switch to your personal banking profile.
Business Online BankingWe strive to live up to meeting our core privacy principles.
In everything that we do, we put our clients first, and we work hard to build and maintain the trust you place in us. The principles we apply to protect your personal information are an essential part of doing this.
We strive to govern, process, and safeguard your personal information, responsibly, ethically and lawfully.
We aim to provide world-class banking and financial services and limit processing of personal information to processing that is adequate, relevant and necessary.
We strive to always be open and transparent about how we collect and process personal information and continuously work on improving the information available in our privacy centre.
We understand that personal information belongs to you, the data subject, and respect your rights. We always aim to provide excellent client experience and services and apply the same care when handling your data subject requests and queries.
We strive to maintain the accuracy and integrity of your personal information and seek to maintain accurate and up-to-date records. To do this, we rely on information provided by you, as well as information verified or collected from reliable third parties.
We take appropriate, reasonable technical and organisational measures to prevent loss, damage, unauthorised and unlawful access to personal information. We use reasonable measures to identify reasonably foreseeable risks, maintain appropriate safeguards against such risks, verify the effectiveness of safeguards and ensure that we continually improve our responses to risks. In doing so, we consider generally accepted information security practice and the Capitec Environment.
We will consider the nature and sensitivity of personal information to ensure that appropriate legal justifications and security safeguards are applied to special categories of personal information.