Low on cash? Get airtime when you need it most with a Connect Advance and use it for data, voice and SMSs.
To qualify for a Connect Advance you must have used your Capitec Connect SIM for at least 3 months and loaded R30 of airtime or bundles over that period.
Connect Advance is a self-service option that allows Capitec Connect clients to receive an advance on their airtime and repay it within 30 days. This means that qualifying clients get access to emergency airtime when they need it most.
The benefit of this service is that clients can stay connected and continue using data and making calls when they are unable to recharge or buy more airtime.
To qualify for a Connect Advance you must have used your Capitec Connect SIM for at least 3 months and loaded R30 of airtime or bundles over that period.
Every time a client takes a Connect Advance, they will be charged a fee of R0.80 (eighty cents) per advance taken. The advance fee will be added to the advance amount.
| Connect Advance amount taken | Advance Fee | Total Repayment |
| R3 | 0.80c | R3.80 |
| R5 | 0.80c | R5.80 |
| R10 | 0.80c | R10.80 |
Connect Advance is repaid when the client purchases airtime. Clients will not be able to purchase data, voice or SMS bundles until their outstanding Advance has been paid in full.
Once a Connect Advance has been taken, the client must repay the advance within 30 days from the date of purchase. They may continue to take additional Advances up to their full Available Limit.
Connect clients will be able to view their last 3 month’s Advance history on the App or USSD on the Advance Statement. Also, the Advance banner on the Connect feature on the app shows the client how much he has taken, and what he has available.
Once a Connect Advance has been taken, clients will be able to use it for data, voice and SMS’s. Client can only transfer or convert airtime to purchase bundles on USSD *147#.
Connect clients will continue to be blocked from any Connect bundle purchases until their Advance has been settled in full. Connect clients that have taken an Advance will be notified by either an SMS or In App message to remind them of their repayment. These will be sent 3 days before Due Date, On the Due Date and 1 day Overdue.
Connect clients will only be able to take an Advance if their Available Advance Balance including R0.80 Service fee is available i.e. to take a R3 Advance, the Connect client must have a minimum of R3.80 as an Advance Available.
The client’s Available Advance balance will change based on their usage and repayment behaviour. Clients not meeting the minimum criteria may see their Advance Available being removed completely.
