Unused banking app features can pose security risks. Feature Lock lets you lock what you don't use for added security
How often do you use all the features on the apps you’ve installed? We all tend to stick to the ones that serve us best, right? Maybe a few features are useful, but many just sit there, taking up space. Some might even pose security risks.
Take banking apps, for example. You probably only use a handful of features, like checking your balance, transferring money, or buying airtime. But what about those features you’ve never touched? Could they leave you vulnerable? Could someone access your account through a feature you never use? It’s a terrifying thought, and for many South Africans, it’s a very real concern. In fact, our research shows that some people are so concerned about this risk that they uninstall their banking apps when they’re in high-risk areas or take public transport. And who can blame them?
But you have the power to eliminate that worry with Feature Lock.
Feature Lock is a new Capitec app feature that lets you lock any features you don’t use so no one can access them without your permission. You can lock anything on the Transact menu with a simple swipe. All you need to do is swipe left on the menu item you want to secure, then lock it with your PIN or biometrics. To unlock it, tap the Lock icon, go through a mandatory 4-hour delay, and take a selfie.
That’s it. No more unnecessary risks or worrying about someone accessing your account via a feature you never use.
With digital banking fraud steadily on the rise, securing the features of your banking app has never been more important.
According to the South African Banking Risk Information Centre (SABRIC), South Africans lost nearly R3.3 billion to financial crime in 2023. A large part of that came from digital banking fraud, which has risen by 45%, with fraud on banking apps making up 60% of all digital banking crimes.
Given these growing risks, Feature Lock offers a simple and proactive way to protect your account. It puts you in control. You can lock the features you don’t use, reducing the chances of unauthorised access, even if your phone is lost or stolen.
Banking apps are an essential part of our lives, but they can also be a target for fraud if not properly secured. With so many features, it’s easy for unused ones to become weak points that could put your account at risk. Feature Lock gives you the control to lock anything in your Transact menu. By locking the features that you rarely or never use, you make it harder for others to access your account. It’s simple, effective, and entirely in your hands.
Download the app and start using Feature Lock:
