Don't fall for scam calls

Scammers may call you pretending to be from Capitec.

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How we’re helping to keep you safe 

For your safety, we’ve added a new app feature that lets you verify whether you’re on a call with us or a potential scammer. 

How does it work?

While on a call, you can sign in on our app and see a warning message at the top of the screen.

If we're on a call with you, the message will confirm this in green. If we can't verify the call, it will show this in red.

Remember, we will never ask you to:

  • Do a send cash or voucher transaction
  • Access the Transact menu on our app
  • Create a beneficiary
  • Give your personal information, PINs or card details

If we can't verify the call and you think it's suspicious, end it immediately and call us on 0860 10 20 43.