SLAM SCAMS is Capitec Bank’s fraud awareness and prevention initiative — a hub of guides, tips and advice to help you spot scams, protect your personal or banking information, and avoid fraud in everyday banking, online, ATM use, and other channels.

Which types of scams does SLAM SCAMS warn me about?

Common scams covered include phishing and smishing (fake emails/SMS), fake-site and online-shopping scams, scam calls pretending to be from the bank, ATM card/PIN skimming, SIM-swap fraud, upfront-fee fraud (jobs, loans, prizes), money-mule schemes, fake marketplace listings, and other fraud tactics targeting bank customers.

What should I do if I’m unsure about a call, message or website claiming to be Capitec?

Don’t click links, send money, or share banking details. Use the official Capitec app or call centre number to verify — and if in doubt, block your card or report suspected fraud immediately.

How can I report fraud if I think I’ve been targeted?

Use the Capitec fraud-reporting channels: call 0860 10 20 43 or Whatsapp 067 418 9565 (for personal banking), or the relevant business-banking number for business clients. Alternatively, visit a branch. Always check official contact numbers — never those provided in unsolicited messages. :contentReference[oaicite:2]{index=2}

Does SLAM SCAMS offer regular updates or alerts about new scam threats?

Yes — Capitec regularly updates the Fraud Centre with new scam alerts, tips and safety guides, and encourages clients to stay informed and vigilant. :contentReference[oaicite:3]{index=3}

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South Africans already know Sis Thandi as the trusted voice helping people spot scams before they strike. Just as scammers continue to evolve, Sis Thandi evolved too. Using AI to help bring her character to life, she delivers sharp insight and smart tools with the same familiar warmth to help you Slam the Scam with confidence. Watch Sis Thandi now.

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