Bank Better, Live Better

zero data fees to use our app

Using our app is the most affordable way to transact. Pay zero data fees when banking on our app, while app transaction fees are also much lower than in branch.

Article Image

FAQs

Q: How do I activate zero-rated data?

A: You don’t have to do anything to activate it. If you’re a Vodacom, MTN, Telkom Mobile or Cell C subscriber you automatically qualify for zero-rated data.

Q: Why can’t I access the app when I run out of airtime?

A: Even though data used on our app is zero-rated, you will still need airtime to ensure your phone line is open.

Q: But my phone shows I’m using data?

A: Our app uses data to communicate with our servers when you sign in and do transactions, but Vodacom, MTN, Telkom Mobile and Cell C will not bill you for it.


Ready to start banking on our app?

1. Visit your nearest Capitec branch to verify your phone

2. You’ll receive an SMS to download our app

3. Once downloaded, install and activate it

4. Enter your remote PIN and you’re ready to bank on your phone

Was this article helpful?

you may also like...

View All Other Articles View All
you had us at hello

you had us at hello

We're on WhatsApp! Say Hello to get information, stop a card or check your balance.

Read More
send cash anywhere in the country using your phone

send cash anywhere in the country using your phone

Send cash quickly and conveniently to friends and family

Read More
our 2020 fees

our 2020 fees

We update our bank fees on 1 March every year. Last year, we helped our clients save over R200 million by lowering our digital banking fees. For the second year in a row, we will not be increasing these fees in 2020.

Read More
how to switch your debit orders

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

Read More
View All Other Articles