How do I update my Remote PIN?

Fraudsters want your PIN. #ProtectYourPIN by upgrading from a 4-digit to a 5 or 6-digit app PIN.

How to set up a new PIN on our app

• Sign in on our app and tap the menu in the top right corner
• Tap Settings

• Choose Update Remote PIN and enter your current PIN 
• Enter a new Remote PIN of up to 6 digits and confirm it 

Tips to keep your bank card pin safe

• Don't set a PIN that anyone can guess, such as your birthday or 12345
• Don't use the same PIN you use to unlock your phone
• Set a different PIN for your banking app and your bank card
• Don't repeat numbers such as 2244
• Don't use a pattern on the keypad to select a PIN
• Never use your banking PIN as your password for other accounts

If you suspect fraud on your account

• Report any suspicious card transactions by calling us on 0860 10 20 43
• Use our app to set your card limits to zero or stop your card