Pay smart with PayShap

Use PayShap to make or receive instant payments to or from any bank.

Make easy, fast and safe instant payments with PayShap. 

 

What is PayShap? 

  • A digital payment solution designed to make instant payments to and from other banks  
  • To make or receive a payment, all you need is a cellphone number (ShapID) 
 

What is a ShapID?

A unique number that can be used to receive PayShap payments. At Capitec, your ShapID is made up of your cellphone number plus @capitecbank, e.g. 0840000000@capitecbank.  

To receive instant payments from any bank using your cellphone number, you will need to set Capitec as your main bank.  

 

Here’s how: 

Set Capitec as your main bank on our app:

  1. Sign in on our app and tap the icon in the top left right corner
  2. Choose Settings and tap PayShap Settings
  3. Set Capitec as your main bank

Set Capitec as your main bank on  USSD:

  1. Dial *120*3279# and select Settings
  2. Choose PayShap Settings and accept T&C's
  3. Confirm with your Remote PIN

Already set another bank as your main bank? You’ll first need to deregister your Primary ShapID from the other bank before you can set Capitec as your main bank. 

 

Make instant payments with PayShap 

  1. Sign in and tap Transact 
  2. Select PayShap, then enter cellphone number or ShapID 
  3. Choose Bank and enter payment amount 
  4. Enter Remote PIN and pay 

Note: You can make payments on our app, *120*3279# or using the self-service terminal in branches 

 
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Request to pay

PayShap Request is a PayShap service that lets you send or accept instant payment requests from anyone, regardless of their bank. Pay or get paid instantly using our app – no awkward reminders needed. Simply use a cellphone number (ShapID) to settle bills with friends, family, or businesses. You can also accept payment requests sent to you using PayShap Request.

Find out more

FAQs

PayShap Request lets you send or receive instant payment requests across any bank using just a phone number or ShapID (your number plus @capitecbank, for example 0840000000@capitecbank). You can view and manage your PayShap Requests on our app. You’ll get a notification when a PayShap Request is approved or when someone sends you a new Request.

To send or receive a PayShap payment, you only need a phone number or ShapID (your number plus @capitecbank, for example 0840000000@capitecbank). Make sure we’re set as your main bank on our app or by dialling 1203279#.

PayShap is an affordable way to send money. You can find our fees here.

Yes. PayShap works 24/7 – even on weekends and public holidays. You can send and receive PayShap payments anytime on our app.

Payments happen in real time and usually reflect within a few seconds.

If your PayShap payment hasn’t reflected, it could be because of:

  • Internet connection issues
  • Incorrect recipient details
  • Temporary delays between banks
  • Bank maintenance periods

First, check your PayShap transaction history to see if the money left your account and that the recipient’s details are correct. If the money was deducted, ask the recipient to check their bank notifications or contact their bank to check the payment.