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    contact us

    get in touch

    Choose your contact method – phone, fax, email. Not in SA? Just call us on +27 21 941 1377.

    Client care

    Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on our 24hr channels.

    T 0860 10 20 43 

    F +27 21 941 0770

    [email protected]

    Salary transfers

    Need help with our salary transfers or just want a bit more info? We’re available from 7am – 6pm on weekdays and from 8am – 1pm on Saturdays. Closed on Sundays and public holidays.

    T 0860 00 37 83

    F 0860 11 11 43 | +27 21 941 0790

    E [email protected]

    Merchant support

    Capitec Bank merchants can contact us on any of the following 24hr channels:

    T 0860 66 77 06

    F +27 21 941 0790

    E [email protected]


    Need some help with a credit query or want to apply over the phone? Contact us on:

    T 0860 66 77 89 

    Report Fraud


    If you’re a victim of a scam involving your bank account, report the crime to SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43.

    Got a query?


    If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

    Lost or stolen card?

    Capitec Lost Bank Card

    Stop it immediately using our cellphone banking app or call us. We'll stop it right away.

    Not happy?

    Contact Capitec Bank

    If you’re unhappy with our service or our products have disappointed you, we would like to hear about it.