PIN safety

These days, it feels like you need a PIN for just about everything. It’s tempting to keep them all the same… but that’s a bad idea.


PIN security tips

  • Never share your PIN (for your card, token, Remote Banking, etc.) with anyone, including a Capitec Bank employee or the police
  • We will never ask for your PIN or password by email, SMS, phone or face-to-face
  • Memorise your PIN and never write it down
  • Don't use an obvious PIN or one that is easy to guess (like your date of birth)
  • Change your PIN often – this makes it difficult for others to guess your PIN or use it to access your account if they see you entering it
  • Don't use the same PIN for your card, token, Remote Banking, etc.