How debit orders work
Never worry about manual payments again. Switch to debit orders to save time and protect your credit profile.
Never worry about manual payments again. Switch to debit orders to save time and protect your credit profile.
Paying by debit order is a simple and reliable way of making sure you keep up to date with your repayments. You’ll never miss a payment and will be able to manage your budget better.
A debit order is a way for a third party, that you have given permission, to collect money from your bank account. It’s typically used to collect monthly subscriptions, insurance premiums or loan repayments.
Note: Banks charge you a fee for every debit order. These fees vary from one bank to the next.
Your debit order won’t be paid and your bank will charge you a penalty fee. You'll pay a debit order rejection fees (as high as R115 at some banks), and late payment fees and interest will be added to your account.
Any bounced debit orders will also be recorded against your credit profile information. If it occurs often, it can affect your chances of getting credit in the future.
Tip: Pay all your accounts and necessities before spending on wants. Arrange for your debit orders to go off on or soon after payday to ensure you have enough money to pay them.
If you suspect an unauthorised debit order going off your account, you can use our app to view all debit order activity on your account over the last 40 days.
Don't agree with a debit order? Sign in to your app, choose the debit order and dispute it.
Here's how:
This short video clip (16 seconds) will show you how.