Global One

banking during the covid-19 lockdown

Facing this global pandemic is a defining moment in history. We can’t change the situation, but we can help change the outcome by choosing how we respond to it. And how we respond to it will not only define our character, but also shape the future for the next generation.

Be safe, bank from home

Visit the official SA government portal (data-free site) to stay updated and informed about our fight against COVID-19.

It's still possible to do your banking during the lockdown from home.

Here is how:

Note: You must be registered for Remote Banking to use these channels.

Bank over the phone by speaking to a consultant 

You can now get access to personalised credit straight from your phone. These consultants can assist you Monday – Saturday but will be unavailable Sundays and public holidays

How it works

  • For personal loan applications, please sms "credit"  to 43241.
  • We'll call you back on the number you provide
  • This service is only available to clients who have access to email

Branches open during lockdown

Selected Capitec branches will be open to help with any essential banking needs during the lockdown. 

Find a branch


Together, we can share hope in our communities

As part of our commitment to help #FlattenTheCurve, we've made donations towards the Solidarity Fund and Gift of the Givers Foundation, which will go towards screening and testing to prevent the spread of COVID-19. We've also partnered with local NGOs to help feed and support families in need. There are many ways you can get involved or give back too. Find out more about our COVID-19 community support initiatives and how we can get through this together here.


  • Use our banking app, *120*3279# or Internet banking to bank from home. Please note that you must be registered for Remote Banking to use these channels
  • If you want to apply for credit, get an online estimate, see how much you could qualify for on our app or call us direct on 0860 66 77 89
  • If you're worried about your income or your ability to make your Capitec loan repayments, talk to us – we can help. To make a payment arrangement, dial 0860 66 77 18 to speak to an agent
how to stay creative while you’re cooped up at home

how to stay creative while you’re cooped up at home

It’s easy to stay inspired when you are out and about, but now that you’re in lockdown, the walls are closing in. The kids are bored, the dogs are restless, and you’re struggling to keep your creative juices flowing. Worried your thoughts are going to go stale? We’ve got some great ideas that will help you stay creative for the long haul.

Read More
guidelines for safe banking

guidelines for safe banking

It can still be safe to do your banking. Here are some important guidelines to follow.

Read More