We're SA's Bank of the Year

News24 has named us Bank of the Year at their 2025 Business Awards. What a milestone – a testament to what can be achieved with passion, persistence and purpose. This award confirms that we’re making a meaningful difference through financial inclusion and innovative banking.

"We don't work for awards. We work for our clients, but it’s always nice to get that recognition, so we’re very proud of it” – CEO, Gerrie Fourie.

This award isn’t just ours – it belongs to every South African who’s supported us, trusted us and grown with us! Thank you for inspiring us to keep pushing boundaries. And thank you to our exceptional team – especially our consultants in-branch and at our Client Care Centres who carry our brand every day – none of this would be possible without you!

How we stood out

We received top ratings from our clients, particularly for our client communication and digital banking platform, showing that our commitment to simple, affordable and accessible banking is making a difference.

We were also recognised for our strong innovation, execution of strategy and shareholder returns, standing out for our ability to scale while staying responsive to South African needs.

And with over 24 million clients, our distribution network and scale set us apart, allowing us to drive real change in the industry and across South Africa.

What are the News24 Business Awards?

The News24 Business Awards honour companies that are not only building successful businesses but are also setting new benchmarks in client service, communication and their contribution to South Africa.

How companies are judged: 

• Thousands of News24 subscribers and readers were surveyed on their experiences with insurers, banks and medical schemes – focusing on their satisfaction with costs, client service and claims
• The News24 financial reporting team assessed companies’ platforms, products, transparency in communication and impact on South Africa
• The News24 business journalists alongside industry experts and analysts assessed companies’ strategy, shareholder value and business performance

Winners are chosen across these categories:

• Company of the Year
• CEO of the Year
• Bank of the Year
• Long-term Insurer of the Year
• Short-term Insurer of the Year
• Medical Scheme of the Year

Together, these awards recognise the companies and individuals driving meaningful change and positive impact across South Africa’s business landscape. These awards have grown into a benchmark for business excellence, honouring those who raise the bar year after year.