Help Centre

playing it safe

We use the latest technology to ensure that only you can access your account in our branches. Here’s how you can protect yourself out there.

playing it safe

Privacy and security

Account security and confidentiality are very important to us. So is your safety which is why we’ve collected information on how you can keep yourself and your cash safe:


how to avoid sim swap fraud

how to avoid sim swap fraud

Never share your cellphone banking PIN or personal info. If your phone is lost or stops working and you suspect fraud, call us immediately.

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talk to your family about funeral cover

talk to your family about funeral cover

Capitec’s Brent Moore answers questions about funeral cover.

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