Funeral claims
In the unfortunate event of a death, the claims process shouldn't be complicated. Our simple claims process will take care of your policy payout quickly and efficiently.
In the unfortunate event of a death, the claims process shouldn't be complicated. Our simple claims process will take care of your policy payout quickly and efficiently.
Once we’ve received all the required documents, we’ll process your claim. If approved, the payout will be made immediately into your Capitec account. Payouts to other banks may take longer to reflect.
Original or copy of:
You can apply for these benefits on your funeral cover policy.
This covers the transport of the deceased from the place of death within South Africa, Namibia, Zimbabwe, Botswana, Swaziland, Lesotho and Mozambique. They will be transported to the chosen funeral home closest to the place of burial in South Africa.
Learn more about how this service works and other funeral cover services you can access.
To access this service, call us on 0860 77 75 54, log your request on our app or WhatsApp us on 067 418 9565. Our approved service provider will then contact you.
When requesting this service you will need to have the following on hand:
Please refer to the funeral support service page for more information.
All funeral cover benefits are subject to terms and conditions, including limitations and exclusions as set out in the terms and conditions.
This product is underwritten by Capitec Life Limited (“Capitec Life”), a licensed life insurer and FSP (54090), Reg No.: 2021/924456/06.