we're here to help
Need help keeping your money safe online and off, translating common banking terms into human-speak or just have a question? You're in the right place.
What do you need help with?
- I’ve lost my bank card
- I’m a bit too scared to bank remotely for security reasons
- I need to talk to someone at Capitec Bank
- I’m looking for the definition of a bank term I don’t understand
- I'm looking for FAQs
- I want to switch to Capitec Bank
- I want some info on how to keep myself and my cash safe
- I want to learn to use the cellphone app
Cellphone banking app tutorials
Get all the info you need to get started using our secure cellphone app.
what to do if you fall victim to card fraud
Having illegal transactions performed on your account can be quite stressful and traumatic. Here’s how you can reduce the damages by acting quickly and responsibly.