0860 10 20 43Help Centre
we're here to help
Need help keeping your money safe online and off, translating common banking terms into human-speak or just have a question? You're in the right place.
What do you need help with?
- I’ve lost my bank card
- I’m a bit too scared to bank remotely for security reasons
- I need to talk to someone at Capitec Bank
- I’m looking for the definition of a bank term I don’t understand
- I'm looking for FAQs
- I want to switch to Capitec Bank
- I want some info on how to keep myself and my cash safe
- I want to learn to use the cellphone app
Cellphone banking app tutorials
Get all the info you need to get started using our secure cellphone app.
how to avoid sim swap fraud
Never share your cellphone banking PIN or personal info. If your phone is lost or stops working and you suspect fraud, call us immediately.
want to finance a car? start here
Do you dream of buying a car, and enjoying the status and opportunity that comes with it? Take a minute to ask yourself some important questions and set a realistic budget before embarking on the journey of buying your dream ride.