bank better, live better
documents library
You don't have to go to a branch for Capitec flyers or forms. Simply download them here.
Product flyers
Below you’ll find our main product flyers. They’re the same as the flyers in our branches, but you can download them here for free to reference when you're offline. You can either print them out or save them as a PDF.
Global One is one your solution for transacting, saving and personalised credit. Simplicity and transparency mean that you have control of your money. Get helpful information on our banking products in the flyers below.
Debt Relief Flyer
83 KB
Feedback Flyer May'20
123 KB
Fica Flyer April'20.pdf
94 KB
Our Credit flyer gives you more info on long-term personalised credit, our credit card, credit facility, home loans by SA Home Loans, and credit insurance.
Credit Flyer.pdf
285 KB
Good for Credit booklet
5 MB
Open up to 4 free savings plans and you can earn from 5.10% interest per year. We offer you flexible, fixed and tax-free savings plans.
Save Flyer
123 KB
When you transact with Global One, you know what you get and you know what you pay. Save time and money by banking on your phone. The full details are in the flyers below.
Masterpass user guide
1 MB
Making a SARS eFiling payment on Internet banking.pdf
396 KB
Making a SARS eFiling payment on our App.pdf
291 KB
Scan to Pay Flyer.pdf
206 KB
Tap to Pay FAQ.pdf
70 KB
Transact Flyer April 2022.pdf
107 KB
Forms and documents
You don't have to go to a branch to get forms. Simply download them here and save time.
In order for us to switch your debit orders, you need to to complete the authorisation form below. You can also read more about DebiCheck, a new and even safer way to make recurring monthly payments.
DebiCheck Information Pack
46 KB
While Capitec does not pay money abroad (outward payments), we can accommodate certain inward payments. The forms you will need are below.
Exchange Control Application Form for Inward Foreign Loans 2020.pdf
546 KB
Integrated form - Balance of Payment 2022.pdf
335 KB
Receiving International Payments to Capitec Bank clients - Client Copy_111021.pdf
134 KB
Standing Instruction and Indemnity form 2022 .pdf
548 KB
Capitec Foundation, our corporate social investment initiative, aims to improve the performance and numeracy skills of learners in maths or maths-related subjects as well as the financial literacy of consumers through financial life skills programmes. If you're interested in more info on how to work with us you can visit our Capitec foundation page and download the documents below.
Capitec Donation Application Form
202 KB
Here you'll find all the necessary documents to file a Credit Insurance claim. Need to claim? Visit the page for claim instructions.
Credit Insurance claims management framework
67 KB
Confidential Medical Report 2021.pdf
255 KB
Confidential Medical Report
68 KB
Covid19 - Credit Relief Pre 19 July 2020
99 KB
Covid19 - Credit Relief Post 19 July 2020.pdf
90 KB
Credit Insurance Policy 9 April 2017 - 8 August 2017.pdf
400 KB
Credit Insurance Policy Inception - 8 April 2017.pdf
399 KB
Credit Insurance Policy with effect 10 May 2020.pdf
344 KB
Credit Insurance Policy with effect 19 July 2020.pdf
375 KB
Credit Insurance Policy with effect 8 March 2020.pdf
347 KB
Credit Interest Relief - Qualifying Criteria T&Cs.pdf
94 KB
Credit Insurance Employee Declaration Disability Claim form
318 KB
Credit Insurance Employer Declaration Disability Claim form
228 KB
Credit Insurance policy with effect from 5 November 2017
412 KB
Credit Insurance policy with effect from 9 August 2017
302 KB
Credit Insurance policy with effect from 9 December 2018
520 KB
Disability Claim Form Employee Declaration 2021.pdf
655 KB
Disability Claim Form Employer Declaration 2021.pdf
767 KB
Unemployment Insurance Form 2021.pdf
122 KB
Unemployment Unable to Earn an Income Cover Assessment form
83 KB
Here you will find support documents for all your claims needs
Funeral Cover Plan Agreement
272 KB
Funeral Plan Updates.pdf
48 KB
List of registered insurers
31 KB
Sanlam Sky April Competitor Report.pdf
405 KB
Sanlam Sky_April Competitor update_Generic Bank and Insurer Fin September 2020.pdf
3 MB
Sanlam-sky-april-competitor-report_Nov 2019 Update.pdf
325 KB
SPF2001 Sanlam Sky Competitor analysis for Capitec Funeral Insurance 25012021
452 KB
SPF2098 Sanlam Sky_Competitor analysis for Capitec Funeral Insurance_June2021.pdf
485 KB
Here you will find general documents regarding Capitec Bank
Capitec Bank FAIS Conflict of Interest Management policy
339 KB
Capitec Bank Language Policy.pdf
51 KB
Capitec FAIS Disclosure
56 KB
capitec_bank_accessibility_statement.pdf
328 KB
PAIA Manual
118 KB
PAIA Manual Addendum
193 KB
WhatsApp Chat Agreement.pdf
382 KB
11641 SSBC Teachers-Guide FA.pdf
4 MB
9544 SSBC_Teachers-Guide F.pdf
3 MB
creating your money plan insert.pdf
1 MB
Financial Health - Dream Goals
29 KB
Financial Health Guide
1 MB
Financial Health Money Plan Template
45 KB
Financial Health - Smart Goals
35 KB
How to manage credit and debt.pdf
463 KB
Livin' It Up FAQs.pdf
30 KB
Livin' It up terms of use and privacy policy .pdf
69 KB
saving and building wealth.pdf
1 MB
The Money Guide
4 MB
what is financial health insert.pdf
1 MB