bank better, live better
documents library
You don't have to go to a branch for Capitec flyers or forms. Simply download them here.
Product flyers
Below you’ll find our main product flyers. They’re the same as the flyers in our branches, but you can download them here for free to reference when you're offline. You can either print them out or save them as a PDF.
Global One is one your solution for transacting, saving and personalised credit. Simplicity and transparency mean that you have control of your money. Get helpful information on our banking products in the flyers below.
Debt relief flyer
84 KB
Feedback Flyer May'20
123 KB
Fica Flyer - April'20
94 KB
Our Credit flyer gives you more info on long-term personalised credit, our credit card, credit facility, home loans by SA Home Loans, and credit insurance.
Credit Flyer 2020
137 KB
Good for Credit booklet
5 MB
Open up to 4 free savings plans and you can earn from 5.10% interest per year. We offer you flexible, fixed and tax-free savings plans.
Save Flyer
123 KB
When you transact with Global One, you know what you get and you know what you pay. Save time and money by banking on your phone. The full details are in the flyers below.
Masterpass user guide
1 MB
New Remote Banking App FAQ.pdf
485 KB
Scan to Pay Flyer.pdf
206 KB
Tap to Pay FAQ.pdf
70 KB
Transact Flyer
92 KB
Forms and documents
You don't have to go to a branch to get forms. Simply download them here and save time.
In order for us to switch your debit orders, you need to to complete the authorisation form below. You can also read more about DebiCheck, a new and even safer way to make recurring monthly payments.
DebiCheck Information Pack
46 KB
While Capitec does not pay money abroad (outward payments), we can accommodate certain inward payments. The forms you will need are below.
Exchange Control Application Form for Inward Foreign Loans 2020.pdf
546 KB
Integrated form - Balance of Payment 2020.pdf
293 KB
Standing Instruction and Indemnity form 2020.pdf
559 KB
Capitec Foundation, our corporate social investment initiative, aims to improve the performance and numeracy skills of learners in maths or maths-related subjects as well as the financial literacy of consumers through financial life skills programmes. If you're interested in more info on how to work with us you can visit our Capitec foundation page and download the documents below.
Capitec Donation Application Form
202 KB
Here you'll find all the necessary documents to file a Credit Insurance claim. Need to claim? Visit the page for claim instructions.
Credit Insurance claims management framework
67 KB
Confidential Medical Report
68 KB
Covid19 - Credit Relief Pre 19 July 2020
99 KB
Covid19 - Credit Relief Post 19 July 2020.pdf
90 KB
Credit Insurance Policy with effect 10 May 2020.pdf
344 KB
Credit Insurance Policy with effect 19 July 2020.pdf
375 KB
Credit Insurance Policy with effect 8 March 2020.pdf
347 KB
Credit Interest Relief - Qualifying Criteria T&Cs.pdf
94 KB
Credit Insurance Employee Declaration Disability Claim form
318 KB
Credit Insurance Employer Declaration Disability Claim form
228 KB
Credit Insurance policy with effect from 5 November 2017
240 KB
Credit Insurance policy with effect from 9 August 2017
239 KB
Credit Insurance policy with effect from 9 December 2018
520 KB
Unemployment Unable to Earn an Income Cover Assessment form
83 KB
Here you will find support documents for all your claims needs
Funeral Cover Plan Agreement
343 KB
List of registered insurers
31 KB
Sanlam Sky April Competitor Report.pdf
405 KB
Sanlam Sky_April Competitor update_Generic Bank and Insurer Fin September 2020.pdf
3 MB
Sanlam-sky-april-competitor-report_Nov 2019 Update.pdf
325 KB
Here you will find general documents regarding Capitec Bank
Capitec Bank Language Policy.pdf
51 KB
Capitec FAIS Disclosure
56 KB
capitec_bank_accessibility_statement.pdf
328 KB
9544 SSBC_Teachers-Guide F.pdf
3 MB
creating your money plan insert.pdf
1 MB
Financial Health - Dream Goals
29 KB
Financial Health Guide
1 MB
Financial Health Money Plan Template
45 KB
Financial Health - Smart Goals
35 KB
How to manage credit and debt.pdf
463 KB
Livin' It Up FAQs.pdf
30 KB
Livin' It up terms of use and privacy policy .pdf
69 KB
saving and building wealth.pdf
1 MB
The Money Guide
4 MB
what is financial health insert.pdf
1 MB

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