Bank Better, Live Better

fica documents info

As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.


1. Original identification document

2. No proof of residential address needed

As part of Capitec’s new approach to FICA requirements, you no longer have to provide a proof of address when you open a Capitec account or apply for credit.

Note: You may be asked to provide supporting documents in order to complete the process

Download our ​​full FICA flyer​​ for the most current requirements for a minor*, or contact our Client Care Centre on 0860 10 20 43 for more information.

Was this article helpful?

you may also like...

View All Other Articles View All
Spring clean! Declutter your finances with this habit

Spring clean! Declutter your finances with this habit

While spring cleaning your finances may feel daunting, there’s one habit that can quickly help you declutter your financial life.

Read More
your #1 financial goal this January

your #1 financial goal this January

Get your year off to the best start by setting the financial goal that will create a better personal financial future in 2020 and beyond.

Read More
how to switch your debit orders

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

Read More
zero data fees to use our app

zero data fees to use our app

Using our app is the most affordable way to transact. Pay zero data fees when banking on our app, while app transaction fees are also much lower than in branch.

Read More
View All Other Articles