Bank Better, Live Better

fica documents info

As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.


1. Original identification document

2. No proof of residential address needed

As part of Capitec’s new approach to FICA requirements, you no longer have to provide a proof of address when you open a Capitec account or apply for credit.

Note: You may be asked to provide supporting documents in order to complete the process

Download our ​​full FICA flyer​​ for the most current requirements for a minor*, or contact our Client Care Centre on 0860 10 20 43 for more information.

Was this article helpful?

you may also like...

View All Other Articles View All
our 2020 fees

our 2020 fees

We update our bank fees on 1 March every year. Last year, we helped our clients save over R200 million by lowering our digital banking fees. For the second year in a row, we will not be increasing these fees in 2020.

Read More
let's chat on Whatsapp

let's chat on Whatsapp

Getting answers to your banking questions is as easy as chatting on WhatsApp.

Read More
how to switch your debit orders

how to switch your debit orders

We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.

Read More
how to cheat homeschooling during lockdown

how to cheat homeschooling during lockdown

Textbooks are piled high on the table, classroom apps are spinning in the background, and you are spinning in the foreground. Not all schools and all classes are likely to reopen soon, so it looks like everyone is going to have to put their teacher’s hat on.

Read More
View All Other Articles