0860 10 20 43Bank Better, Live Better
fica documents info
As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.
1. Original identification document
2. No proof of residential address needed
As part of Capitec’s new approach to FICA requirements, you no longer have to provide a proof of address when you open a Capitec account or apply for credit.
Note: You may be asked to provide supporting documents in order to complete the process
Download our full FICA flyer for the most current requirements for a minor*, or contact our Client Care Centre on 0860 10 20 43 for more information.
how to switch your debit orders
We’ll take the hassle out of switching and keep you updated on the progress. Here’s how.
zero data fees to use our app
Using our app is the most affordable way to transact. Pay zero data fees when banking on our app, while app transaction fees are also much lower than in branch.
