Help Centre

time for some q&a

If you don't feel like chatting, browse our FAQs below. If you do, call us any time on 0860 10 20 43.

time for some q&a

Our FAQs

To make things a little easier, we've divided the types of frequently asked questions into different sections. Remember that Global One covers all aspects of transacting, saving and accessing credit – this is the most popular section.

Global One

Cellphone Banking App

Capitec Masterpass™ App

Mobile Banking (*120*3279#)

Send Cash

DebiCheck

Insure

Business Services

General

debit orders safer with debicheck

debit orders safer with debicheck

DebiCheck is another way for you to take control of your money by allowing you to confirm any new debit orders going off from your bank account.

Read More
foreign exchange services

foreign exchange services

Find out what you need to know about using your Global One card abroad and receiving foreign payments into your account.

Read More