Help Centre

time for some q&a

If you don't feel like chatting, browse our FAQs below. If you do, call us any time on 0860 10 20 43.

time for some q&a

Our FAQs

To make things a little easier, we've divided the types of frequently asked questions into different sections. Remember that Global One covers all aspects of transacting, saving and accessing credit – this is the most popular section.

Global One

Cellphone Banking App

Capitec Masterpass™ App

Mobile Banking (*120*3279#)

Send Cash

DebiCheck

Insure

Business Services

General

keep your money safe online

keep your money safe online

Stay safe online with these Internet banking and shopping tips.

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understanding interest

understanding interest

You know you pay interest on what you borrow, but do you understand it? We explain what it is and how it works.

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